This Privacy Policy explains how NXTGENSOL (Next Gen Solution Pvt Ltd) ("NXTGENSOL", "we", "us", or "our") collects, uses, and protects information when you visit our website, contact us, or use our products and services. By using our website or services, you agree to the practices described here.
1. Information we collect
We collect information you provide to us directly and a limited amount of technical information automatically:
- Information you give us: your name, phone number, email address, company name, and any details you share when you fill out our demo/enquiry form, request a quote, or contact us by phone, WhatsApp, or email.
- Communications: the content of messages you send us and our correspondence with you.
- Technical information: basic data such as your browser type, device, and general usage of the website, which may be collected automatically through standard web technologies.
Our demo and enquiry form is provided through Google Forms; information you submit there is processed in accordance with Google's own privacy practices in addition to this policy.
2. How we use your information
We use the information we collect to:
- Respond to your enquiries and provide demos, quotes, and support;
- Deliver, maintain, and improve our software and services;
- Communicate with you about your requests, projects, and, where relevant, service updates;
- Operate, secure, and improve our website; and
- Comply with legal obligations.
3. How we share information
We do not sell your personal information. We may share information only in these circumstances:
- Service providers: trusted third parties who help us operate our business (for example, form hosting, email, hosting, and payment providers), who may process data only on our behalf;
- Legal reasons: where required by law, regulation, or valid legal process; and
- Business transfers: in connection with a merger, acquisition, or sale of assets, subject to this policy.
4. Cookies & analytics
Our website may use cookies or similar technologies to remember your preferences (such as light/dark theme) and to understand how the site is used. You can control cookies through your browser settings. Embedded third-party content (such as Google Forms and Google Maps) may set its own cookies governed by those providers' policies.
5. Data security
We take reasonable technical and organisational measures to protect the information we hold against unauthorised access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Data retention
We retain personal information only for as long as necessary to fulfil the purposes described in this policy, to provide our services, and to meet legal, accounting, or reporting requirements. When information is no longer needed, we take steps to delete or anonymise it.
7. Your rights & choices
Subject to applicable law, you may have the right to access, correct, update, or request deletion of your personal information, and to withdraw consent where processing is based on consent. To exercise any of these rights, please contact us using the details below.
8. Children's privacy
Our services are intended for businesses and schools and are not directed at children. We do not knowingly collect personal information directly from children. Where we provide school management software, any student data is processed on behalf of the school (the data controller) under our agreement with them.
9. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.
10. Contact us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
- Email: info@nxtgensol.co.in
- Phone (calls only): +91 74166 44270
- WhatsApp (chat only): +91 94225 78575
- Address: Bandlaguda, Hyderabad, Telangana, India